At Walking Through the Trauma by Viola E Lotus, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website,

www.violaelotus.com

, download resources, or purchase our book. ⸻ 1. Information We Collect When you interact with

www.violaelotus.com

, we may collect: • Personal Information: your name, email address, or details you share when subscribing to our newsletters, requesting resources, or contacting us. • Purchase Information: if you order the book or other offerings, we may collect billing and shipping information (securely processed by our payment partners). • Usage Data: such as your browser type, device, and activity on our site, used to improve your experience. ⸻ 2. How We Use Your Information We use the information we collect to: • Provide access to free companion worksheets and resources. • Share updates about the book, events, or related offerings (only if you choose to opt-in). • Respond to inquiries and provide customer support. • Improve website design, content, and performance. We will never sell or rent your personal information to third parties for marketing purposes. ⸻ 3. Cookies & Tracking Our website may use cookies (small data files on your device) to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not work properly without them. ⸻ 4. Third-Party Services We work with trusted third-party providers, such as email services or payment processors. These partners only receive the information they need to provide their service and are required to keep it confidential. ⸻ 5. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or misuse. Please note that no online system can guarantee complete security. ⸻ 6. Your Choices • You can unsubscribe from emails anytime using the link in our messages. • You may contact us to update, correct, or request deletion of your personal information. ⸻ 7. Children’s Privacy Our website is not directed toward children under the age of 13, and we do not knowingly collect personal data from them. ⸻ 8. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. ⸻ 9. Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact us: Email: [email protected] Website:

www.violaelotus.com